Refund policy

**Scentafford Cancellation and Return Policy**

**Cancellation Policy:**

Customers can cancel their orders before the product is dispatched. Once an order has been dispatched, it cannot be canceled. To cancel an order, customers should contact our customer support team at support@scentafford.com as soon as possible with their order details.

**Return Policy:**

We do not accept returns once the product has been dispatched and delivered. All sales are final. We strive to provide accurate descriptions and images of our products to ensure customer satisfaction. If there are any issues with the product received (such as damaged or incorrect items), customers should contact our customer support team within 48 hours of receiving the order at contact@scentafford.com, and we will do our best to resolve the issue.

**Refunds:**

Refunds for canceled orders will be provided to the original payment mode used during the purchase process. Once a cancellation request is received and confirmed before dispatch, we will initiate the refund process. It may take 5-7 business days for the refunded amount to reflect in the customer's account, depending on the payment method and banking institution.

**Contact Us:**

If you have any questions or concerns regarding our cancellation and return policy, please contact us at support@scentafford.com.

This Cancellation and Return Policy was last updated on 26th April, 2024.